Welcome to Primitive Outdoor LLC. These Terms and Conditions of Service (hereinafter referred to as "these Terms") apply to your access to and use of our website, as well as your purchase of men's casual wear, men's casual trousers, and other related merchandise through this website.
By accessing this website, submitting an order, or purchasing products, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please discontinue use of this website.
1. Scope of Service
Primitive Outdoor LLC offers men's casual wear, men's casual trousers, and related apparel products to customers through its online store.
We are committed to providing clear product information, a convenient online ordering process, and customer support services. We may adjust our product range, product descriptions, website functionality, and service offerings based on business needs, subject to applicable laws.
We make reasonable efforts to ensure the accuracy of product images, colors, sizes, materials, and other descriptions. However, due to variations in screen display settings, lighting conditions, and measurement methods, the actual appearance of products may differ slightly from what is shown on the website. Specific product details are governed by the information on the respective product page.
2. Orders and Purchase Confirmation
Customers may browse products, select desired styles and quantities, and enter necessary order information on the checkout page.
Submitting an order does not necessarily constitute final acceptance of the order. We reserve the right to refuse or cancel orders due to reasons such as out-of-stock items, errors in pricing or product information, unsuccessful payment, suspected fraud, or other reasonable grounds.
If an order is cancelled after payment has been collected, we will process a refund in accordance with applicable laws and our refund policy.
Customers are responsible for ensuring that the name, email address, shipping address, contact number, and other order information provided are accurate and complete. In the event of delivery failure or delay caused by incorrect information provided by the customer, we will handle the situation based on the specific circumstances and applicable laws.
3. Payment Terms
3.1 Payment Methods
We collect payments for products through the payment channels provided on the website's checkout page. Available payment methods are those displayed at checkout and may include Visa, Mastercard, American Express, and other supported payment options.
Customers must ensure they have the legal authorization to use the selected payment method and must provide accurate payment information.
3.2 Product Prices and Fees
Product prices and applicable fees will be displayed to the customer during the checkout process. The total order amount may include the product price, applicable taxes, shipping fees, and other charges clearly listed on the checkout page.
Unless otherwise required by law or agreed upon by both parties, the customer shall make payment for the amount displayed on the checkout page at the time of order submission.
3.3 One-Time Purchases and Billing
Primitive Outdoor LLC operates on a one-time product sales model.
A one-time payment is charged for the specific products selected by the customer for each order. Product purchases do not constitute a subscription service; completing a purchase does not automatically incur recurring charges, nor does it trigger automatic monthly, annual, or periodic billing.
If a customer purchases products again, payment is processed only for the new order actively submitted and confirmed by the customer.
Should we introduce different types of services or billing models in the future, we will clearly state the terms where applicable and obtain necessary authorizations as required by law.
3.4 Payment Authorization and Transaction Processing
By submitting an order, the customer authorizes us to process payment for that order via the selected payment service.
We may utilize third-party payment processing services, such as Stripe, to handle payment verification, transaction processing, risk monitoring, and refunds. Transactions may also be subject to security reviews by the payment service provider.
If a payment fails, is declined, or requires additional verification, order processing may be suspended until the payment issue is resolved.
3.5 Refunds and Payment Disputes
Refunds will be processed in accordance with our published Return and Refund Policy and applicable laws. Eligible refunds are typically issued to the original payment method; the time required for funds to appear in your account may depend on the processing procedures of your bank, card issuer, or payment service provider.
If you have questions regarding a payment, please contact us first using the contact details provided in these terms so that we may verify the order and transaction records. This provision does not limit your statutory right to raise a dispute with your bank, card issuer, or relevant institution.
4. Transfer of Ownership and Risk
To the extent permitted by applicable law, the transfer of ownership of the products is determined by the completion status of the order, the actual delivery of the goods, and the provisions of applicable law. Unless otherwise provided by law, ownership of the goods shall transfer to the customer upon full payment of the order amount and completion of delivery.
The allocation of risk of loss prior to delivery shall be determined in accordance with applicable laws and relevant delivery arrangements. This clause does not exclude or limit any mandatory rights enjoyed by consumers under the law.
5. Intellectual Property and Ownership
5.1 Ownership of Website Content
Unless expressly stated otherwise, this website and its related content—including but not limited to:
website text, product descriptions, and brand copy;
trademarks, brand names, logos, and commercial identifiers;
website page layouts, visual elements, and graphic content;
original photographs, images, illustrations, and promotional materials;
software, webpage structures, and related digital content;
—are the intellectual property of Primitive Outdoor LLC, the respective legal rights holders, or authorized licensors.
Ownership is determined by actual rights registrations, licensing agreements, and applicable laws. This clause does not imply that Primitive Outdoor LLC claims ownership of intellectual property legally owned by third parties.
5.2 Product Images and Information
Product images, descriptions, and other materials displayed on the website are intended solely to assist customers in understanding and purchasing the relevant goods. Customers may not copy, reproduce, distribute, modify, sell, or use such materials for commercial promotion without the prior written consent of the relevant rights holders or express legal authorization.
5.3 Limited License for Use
Subject to these terms, we grant the customer a limited, non-exclusive, and non-transferable license solely for the purposes of personally browsing the website, purchasing goods, and lawfully using the website's functions.
Customers may not use website content for other commercial purposes unless permitted by law or expressly authorized by the relevant rights holders.
5.4 Prohibition of Intellectual Property Infringement
Without authorization, no person shall:
copy, disseminate, or commercially exploit the protected content of this website;
use Primitive Outdoor LLC’s trademarks, brand logos, or other commercial identifiers without permission;
remove or alter copyright notices within the website content;
upload or disseminate content that infringes upon the copyrights, trademark rights, or other legal rights of others;
perform unauthorized copying, reverse engineering, or other legally prohibited actions regarding the website's software or programming.
5.5 Handling of Violations
If we have reasonable grounds to believe that any conduct infringes upon intellectual property rights or violates these Terms, we may take appropriate measures to the extent permitted by law. These measures include removing relevant content, restricting access to the website, cancelling relevant orders, and pursuing legal action to protect our legitimate rights and interests.
6. Acceptable Use
Customers may use this website for lawful purposes, such as browsing men's casual wear and trousers, submitting orders, checking purchase details, and contacting customer service.
When using this website, you shall:
Comply with applicable laws, regulations, and these Terms;
Provide truthful, accurate, and complete order information;
Use only payment methods you are authorized to use;
Respect the intellectual property rights of the Company and third parties;
Refrain from interfering with the normal operation of the website or the use of the website by other customers;
Refrain from using the website to engage in fraud, infringement, or other illegal activities.
7. Prohibited Conduct and Consequences
When using this website, you must not engage in the following activities:
7.1 Fraudulent or Unauthorized Payments
You must not use stolen payment information, false identities, or unauthorized payment methods to conduct transactions.
7.2 Malicious Interference with the Website
You must not attempt unauthorized access to the website's systems, servers, or other users' information; nor may you distribute malware, launch destructive attacks, or intentionally interfere with website services.
7.3 Fraudulent Orders and Service Abuse
You must not abuse the order processing and customer support systems through false information, malicious order placement, automated programs, or other improper means.
7.4 Intellectual Property Infringement
You must not reproduce, distribute, modify, or commercially exploit content protected by intellectual property rights belonging to the Company or third parties without authorization.
7.5 Unlawful Use
You must not use the website to engage in activities that violate applicable laws, deceive consumers, or infringe upon the legitimate rights and interests of others. Consequences of Violations
If we have reasonable grounds to believe that a user has engaged in the aforementioned conduct, we may take one or more of the following measures, depending on the nature of the conduct, the level of risk, and applicable laws:
Suspending or restricting relevant website functions;
Refusing, suspending, or cancelling orders that present reasonable risks;
Investigating transactions suspected of fraud;
Reporting matters required by law to relevant payment service providers or competent authorities;
Seeking compensation for damages or taking other appropriate legal actions to the extent permitted by law.
We will take reasonable measures based on the specific circumstances. Nothing in these terms authorizes us to violate applicable laws or to deprive consumers of their statutory rights without a legitimate basis.
8. Returns, Refunds, and Order Cancellations
Specific conditions regarding product returns, refunds, and order cancellations are governed by the Return and Refund Policy published on our website.
Customers wishing to request a return or refund may contact us at moors@primitiveoutdoorllc.com, providing their order number and a description of the issue.
Products eligible for return will be processed in accordance with the published return procedure. Please refer to the website's separate Return and Refund Policy for details regarding return timeframes, the handling of opened items, responsibility for return shipping costs, refund timelines, and return address confirmation.
In the event of a conflict between the return policy and applicable laws, the applicable mandatory legal provisions shall prevail.
9. Disclaimer
We make reasonable efforts to maintain the accuracy, completeness, and timeliness of the information on the website; however, to the extent permitted by law, we do not guarantee that all content on the website will always be completely accurate, continuously available, or free from technical errors.
Access to the website may be temporarily unavailable due to system maintenance, network failures, security incidents, or other reasonable causes. We will make reasonable efforts to minimize the impact of such situations on customers.
Nothing in these terms excludes warranties, liabilities, or consumer rights that cannot be excluded under applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential losses arising from the following circumstances, except where liability cannot be excluded by law:
Temporary website interruptions or technical malfunctions;
Inaccurate order information provided by the customer;
Failures in third-party network, payment, or delivery services;
Customer violation of these Terms or improper use of the website;
Other events reasonably beyond our control that do not result from a breach of our legal obligations.
These Terms do not exclude or limit liability for fraud, willful misconduct, negligence that cannot be excluded or limited by law, product liability that cannot be excluded by law, or any other liability that cannot be limited by law.
Where limitation of liability is permitted by law, the scope of our liability shall be determined based on the specific facts, the nature of the loss, and applicable law. No limitation of liability shall affect the mandatory consumer protection rights to which the customer is entitled by law.
11. Dispute Resolution
If you have any questions or disputes regarding products, orders, payments, or website services, we recommend that you first contact us via email or telephone so that we may attempt to resolve the matter through amicable negotiation.
Contact information is as follows:
Address: 3671S BROOK HOLLOW CT WEST VALLEY UT 84128
Phone: 7744838366
Email: moors@primitiveoutdoorllc.com
If the parties are unable to resolve the dispute through negotiation, either party may seek relief from a court of competent jurisdiction in accordance with applicable law, or utilize other dispute resolution methods if validly agreed upon by the parties in accordance with the law.
These Terms do not require customers to waive statutory rights of complaint, consumer protection rights, or the right to file complaints with competent authorities as granted by applicable law.
12. Governing Law and Jurisdiction
The interpretation and application of these Terms shall be governed by the laws of the State of Utah, USA, except where conflict-of-law rules dictate otherwise.
For customers subject to consumer protection laws, we do not exclude, through these Terms, the mandatory protections to which they are legally entitled. Jurisdiction and the handling of any disputes shall comply with applicable laws regarding court jurisdiction, protections based on the consumer's place of residence, and other mandatory provisions.
13. Third-Party Services and Links
This website may utilize third-party services—such as payment processing, website hosting, or logistics—and may contain links to third-party websites.
Third-party services are the responsibility of their respective providers and may be subject to their own terms, privacy policies, and other rules. While we exercise reasonable care in selecting such services, we do not have full control over the systems, policies, or operations of independent third parties.
When using third-party services, customers should review the relevant terms and privacy policies where appropriate.
14. Amendments to Terms
We may update these terms due to changes in business operations, website functionality, or applicable laws.
Updated terms will be posted on this website, with the effective date indicated where appropriate. In the event of material changes requiring separate notice or consent under the law, we will proceed in accordance with applicable legal requirements.
Your continued use of the website following the effective date of updated terms shall be governed by applicable law and the validity of the relevant changes.
15. Severability
If any provision of these terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the extent necessary as permitted by law, and the remaining provisions shall continue in full force and effect.